It was Friday night at 4:30 pm, I was in for the weekend from California, My car was randomly shutting off.We called a few local mercedes mechanics, and may we had a tough time understanding the english of the person on the phone. We called and got Luis on the phone, he told us to get the car there (tow or drive) and gave us instructions both ways if they were closed. We made it driving, he said they would look at it on SATURDAY!! He then called a rental car company for us (they had a discounted rate for their customers) The rental car company came to German Motors to pick us up drive us back to the store and rent us a car.The next morning we were emailed (my preference) the work order on the car, it was just what Luis had told us he thought it was,We went to pick the car up at 11:00 am on SATURDAY, I was thinking oh no, out of state, need repairs, Saturday...How much?I had called my mechanic in Califonia (friend) and went online to get a idea of what we were in for.The price was right in line with what I was expecting...and he gave me a AAA discount.I could not give enough stars to know our car was fixed on a Saturday with no extra charges and complete honesty!!From one business owner to another, I hope my customers have the same experence with my company that I had with yours!!!