Las Vegas Auto Repair

5

Excellent service !! Also socially conscious for their clients and employees safety in regards to COVID19.

1

Bad for business they dropped the ball in a major way I gave them more than 1 time to fix this problem and it seems like I still got ignore I'm out of 1600 plus 2 tows and I still have to take the car another shop

Hope this review gets removed as It is not a fair representation of our shop

- German Motors
1

I've went here and I dealt with Sean the customer service on the inside was great but when it came to the work on my Mercedes Benz it was awful I paid them almost 1600 to do a radiator a tune up and to have the car in running condition I left the shop and the car cut out on me on the freeway I towed it back to them and the car cut out again mean it didn't stay started the car had sat for 3 year and before I sat it I had did alot of work to it so I ask Sean to please have it in running condition so I could sell it but it never happened so know I have to to the car to another shop so they can fix the problem I had faith in German motors that they would do a great job but they failed me I wish I would have talked to the owner I'm sure he would have made rite by this least to say these guys dropped the ball badly

5

Friendly and honest. Sean is great. Would definitely recommend German Motors.

5

Good service, fair prices and friendly staff!

5

Sean and the entire crew at German Motors offer the finest customer service I've ever experienced! Fair and honest, reasonable pricing. They care for my BMW X5 and Range Rover HSE. I highly recommend their services big time!

5

Daniel, as usual, great job from your team. Sean and Bobby were great!

5

Brandi, was very helpful and I enjoyed working with her. Thanks, Vince

2

I came here after experiencing coolant leaks and was told it was my water pump. Well good news since it's under warranty. I decided to just get my oil changed. Well I took my VW eos into Volkswagen dealership and when they did their multipoint inspection they found so many things that this place failed to mention. I wanted a thurough inspection for my car. This place charged me 200 dollars total and their inspection of my vehicle failed to find some major problems. Better yet the dealership vehicle inspection was recorded and a technician actually was talking throughout the whole video! Really wish I went straight to the dealership than wasting my time here. Edit for business owner; yes but you failed to catch the upper heater core flange leaking oil. It would have caused the water pump to fail. So if I didn't have that warranty you guys would of repaired that and then what? Halfway through repairs tell me about the core flange?

Sorry you had a disappointing experience. We aim to provide the best service at all times. Please let us know what we can do to make it up to you. The charges you are referring to are for two different things. A service on the car along with a diagnostic charge for the cooling system. You did some research and found out there was a recall on the parts we recommended and so it makes perfect sense that you would take it to the dealer for those free repairs.

- German Motors
5

Honestly honest place of business they do fabulous work